Povzetek
V ?lanku obravnavamo podro?je managementa poslovnih procesov. Prou?ili smo, kakna je povezava med interesnimi in instrumentalnimi vidiki planiranja temeljnih poslovnih procesov in njihov vpliv na uspenost podjetja. V raziskavo smo zajeli populacijo 3007 majhnih in srednjih podjetij (MSP) v Sloveniji. V raziskavi smo potrdili, da ima snovanje (interesni vidik) kot dejavnost managementa temeljnih procesov v primerjavi z na?rtovanjem (instrumentalni vidik) ve?ji vpliv na uspenost podjetja. Snovanje kot dejavnost managementa temeljnih procesov vpliva na uspenost podjetja prek kazalnika ROA. Rezultati te raziskave so del obirnejih raziskav in objav avtorja v sklopu raziskovanja vpliva managementa temeljnih procesov na uspenost podjetja (Gonik, 2018; 2019a; 2019b).
Klju?ne besede: management, interesni, instrumentalni, temeljni, poslovni, proces, uspenost, ROA, MSP, Slovenija
Abstract
In this article, we discuss the field of business process management (BPM). We examined the relationship between the interest and instrumental aspects of core business process planning and their impact on company performance. The survey included a population of 3007 small and medium-sized enterprises (SMEs) in Slovenia. In the research, we confirmed that interest aspect of planning as an activity of core BPM has a greater impact on the company's performance compared to instrumental aspect. Interest aspect of planning as an activity of core BPM affects the company's performance indicator - ROA. The results of this research are part of an extensive research and publications of the author as part of the research of the impact of core business process management on the company performance (Gonik, 2018; 2019a; 2019b).
Key words: management, interest, instrumental, core, business, process, performance, ROA, SME, Slovenia
